How does that work?A: PVP is refundable until final payment is due. Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. Planning a vacation gives us something to look forward to and so many of us have an inherent desire to explore the world and experience sought-after destinations, said Deanna Austin, Princess Cruises chief commercial officer. So, the cruises impacted are from September 5, 2023, through October 10, 2023. Existing booking are frozen, but not cancelled. This program also covers guests during their cruise, including lost or damaged luggage protection, emergency excess medical expenses and emergency evacuation, and trip interruption coverage which provides pro-rated refund if illness interrupts the cruise and extra costs associated with trip delays or interruptions. I booked a Princess cruise about a year ago. Decide where to go, when, how long, everythingthe choice is yours! I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. By The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. There are six sailings canceled, including those that are combinable. That's where Cruise with Confidence comes in. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. I thought the NZ part of the cruise would be the biggest question mark? The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. Most medical expenses are covered in case you become sick or injured during your trip. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. . 2 of my 3 cruises are under redeployment or reassignment (canceled). Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. Well our cruise went down in price considerably after we paid our final payment. However, like others in the global travel industry we have experienced some labor challenges.. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. I got back around 90% of the cruise with a refund to my credit card. We'll see. For those that paid with prior FCCs, how was the new FCC plus CC total calculated? . //]]>. Keep checking your account on PCL website. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. We got a credit which has to be used by the end of the year. CC Help Jenn Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. Didnt see this listed as canceled. Booked Royal a month ago to replace my Eurpe cruise! There are charges for drinks, excursions, and some onboard activities. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. 3rd time my Enchanted Princess is canceled. What is a Future Cruise Credit (FCC)? Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. View Cruises. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. I am very surprised that these Australian cancellations have been decided. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. Maybe it will reappear in 2024 but we were not given a choice. 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. The Future Cruise Deposit is a reduced, fully refundable deposit of $100 per person that secures a booking until final payment and gives you up to $150 Onboard Credit! Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. Is Offering 50% Off 2022 and 2023 Cruises If You . If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess including meals, hotel, and transportation. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. Life on-board. No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. Princess Cruises offers two levels of PVP Standard & Platinum. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. Cruise Lines Modify Cancellation Policies For Better Flexibility; . Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. Cruises with Princess include your food, accommodation, and entertainment. I suspect that cruise went wonderful for most passengers. Hoping things will be much better in a few more months. I thought there was a new number for us to call! You dont need to take any action to receive the default compensation offer. WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). Sorry, meant that I wonder where the Royal will go AFTER Alaska. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. I really did think that they would be working something out with Australia based on other reports I've read in the news media. book by Dec 31/22 for cruise up to November 30/23. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. And that FCC expires 5/1/23. These FCCs can be used against any holiday that is on sale at the time of booking. This was a replacement cruise for a cruise that I can't even remember anymore! The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). Yep, our Pacific Coastal on Majestic in May 2023 was axed. Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. The drink package included with Princess Plus covers beverages up to $15, while Princess Premier covers those up to $20. Princess offers a very standard cruise line model when it comes to the included elements. I don't expect to see it for a couple of months, but I will continue to check every week or so. 01. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. CC Help Jenn When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . Princess may sometimes also elect to award a good-will FCC, or bonus FCC. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. All Rights Reserved. Looks like the Ruby is going to spend a winter season in Galveston. The lesson I've learned is to wait, book late and get a better price. This means that you have longer to decide if you wish to pay the final balance. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. Cancellation of excursions booked onboard must take place before the cutoff date listed in the shore excursion brochure in order to receive a refund. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. You will be able to leave a comment after signing in, By Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. In mid-April, Princess announced cancellation of all cruises through June 30. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! Celebrity waived the cancellation fee on that one. Because the only concern you should have on vacation is how to get the most from your time away. I am very confused by Princess' decision. Not sure why it's not on the "restart" list, maybe you are right? Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. You will be able to leave a comment after signing in, By CC Help Jenn UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. LauraS A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. I think for this cruise we will wait until it really goes. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. Started August 27, 2021, By Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . On Tuesday . 1. The second change the line made is. I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. These are two separate situations. In the FAQ about CwC they say to call Cost Center if you have a cruise in mind before FCC appears. Guess we will have to rethink this b2b. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. In fact it was the opposite. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. . Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. I thought I read somewhere it was only until April 2022 to book something. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. And the photo package offered with Premium includes unlimited digital . What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. PRINCESS CRUISES. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). Until we start seeing the FCC's showing on our records, there are so many unknowns. The March 12th, 19th, and 26th 2022 sailings for Sky Princess have all been removed from the Princess system pending redeployment. Ashley boarded her first cruise more than a decade ago and never looked back. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. Now it has been canceled. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . . ALL RIGHTS RESERVED. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. I was on the Diamond in Nov on a cruise tour. CRUISE HIVE LTD 2008-2023. More Mexican Riviera / Coastal CA cruises? If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. Due to the ship being redeployed to the U.S.. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? Will be very interesting to see where all of this lands! After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges.
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